Night auditor job description and profile

The job of a night auditor is to ensure that the daily accounts regarding accommodation and food facilities in a hotel or motel are accurate. It may either be a part time or full time job. Duties may extend beyond just auditing and accounts. He or she may also have to double as front desk receptionist.

Night auditor duties and responsibilities

The duties and responsibilities of a night auditor are:

  • Balancing books and keeping track of daily income and expense, including room charges, room service charges and charges of other paid services of the hotel
  • Maintaining guest ledgers and settling check-in and check-out accounts
  • Allocating rooms or changing rooms if requested, and recording all the information
  • Greeting guests at the reception and making necessary formal entries
  • Collecting payments from clients
  • Processing refunds as per the regulations of the hotel
  • Estimating everyday expenses
  • Checking finances, making deposits while keeping sufficient for the coming day
  • Making entries of all information in the computer
  • Make online reservations and post information about room vacancy
  • Maintain confidentiality of all guest information
  • Tackle customer complaints or refer the complaints to respective departments

Night auditor skills and specifications

The skills and specifications of a night auditor are:

  • Excellent communication skills
  • Has to be extremely organized and meticulous in work
  • Excellent skill with numbers and accounts
  • Precision and accuracy in working and tremendous presence of mind
  • Excellent troubleshooting and decision making skills
  • Good customer service ethics
  • Ability and knowledge on personal grooming
  • A thorough knowledge regarding different charges of the hotel like updated room rents
  • Ability to work under stress

Night auditor education and qualification

A high school diploma with mathematics as a subject works for small hotels but for big hotels, a college degree in accounting and finance is necessary. Star hotels prefer applicants from hotel management background.

Night auditor salary

A night auditor may earn between $16,000 and $31,000 per annum.